The Cottage Guide homepage

The Site allows you to access and browse information supplied by cottage owners, send questions to the owners, and request bookings direct with the cottage owners. Your correspondence, contracts and/or dealings with the cottage owners or other persons found on or through The Cottage Guide is solely between you and that cottage owner or other person. You agree that The Cottage Guide is not responsible or liable for any loss or damage incurred as a result of such correspondence, contract or dealings or as a result of the presence of the cottage owner's business in The Cottage Guide.

Privacy Policy:
The Cottage Guide respect and wish to protect the privacy of the users of its services and the services of its advertisers. This document sets out the details of our privacy policy in relation to information collected on our website. The first part of the document relates more to users of this website who are seeking to find holiday accommodation. The section near the bottom of the page relates to our Privacy Policy for those who advertise in this website.

This page lets you know:
- When we collect information from you when you use this website,
- Who exactly collects that information,
- How that information is used and by whom,
- Your rights in relation to this information,
- How this policy may change and how we will notify you of any changes, and
- How to contact us if you have any queries about this policy.
If you have any comments on our privacy policy as set out in this page, please contact us using the following email address:

When and how do we collect data from you?
We collect data from you:
- when you create and submit an email to be sent to a specific property owner via the "email" button on their advert page,
- via cookies which record certain very limited information about your use of the website.

What data is collected?
The data we collect is simply a copy of any email enquiry you send to a specific property owner and may include your name (if you entered it in the email form), your e-mail address and a copy of the message you sent. The Cottage Guide stores the data in a private email log for the use solely of the property owner (in case he/she has an email problem they can refer to the email logs we provide to them). The Cottage Guide does not make any other use of the email logs. Stored data is never shared with third parties.

Cookies and System Logging:
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use cookies to do the following:
1. Keep track of your saved list of properties (called "My Saved List"). This enables you to return quickly to your saved list of properties in future, instead of having to search through the website to find them all again.
2. Keep track of the last search you made in the website (called "Go back to my previous search results"). This enables you to quickly return to the last list of search results you were looking at, instead of having to go to a search-page and begin your search all over again.
3. Session cookies - these do not store information and they expire at the end of your browsing session i.e. when you close your browser window the information collected by the session cookie is deleted.

No cookies on this website capture a user's name or any other information that would identify the user personally. They merely identify a computer or other device. All information collected by cookies on this website is aggregated and therefore anonymous.

Managing Cookies
If you do not wish to accept cookies on to your device, you can do so by adjusting the settings on your browser. provides a guide to how you can do this on the most commonly used browsers.

Who collects the information?
The Cottage Guide collects the information and any personally identifiable information that is required to use the website is owned solely by us. We do not share, sell or rent your information to any other person, company or organisation in any way. If you create and submit an email for transmission to a property owner your email address and message will be stored solely for the use of that particular property owner. The email will not be used by The Cottage Guide or shared with anyone other than the property owner to whom the email was addressed.

By creating and submitting an email to a property owner you consent to the storage of the email for the owner's use in the manner described in this Policy.

How is the information used and by whom?
By creating and submitting an email to a property owner the information is stored in an email log for use solely by that particular property owner. The Cottage Guide does not use or share any data stored in the email logs. The particular owner who received your email may from time to time choose to send you a special offer or other information, but you have the right to ask the owner to remove you from their mailing list (if they use a mailing list).

What security measures do we have in place to protect this information?
The property owner can only access their email logs by use of their own special password. The data can not be seen by anyone else. If a property owner terminates their advertising with us, their advert page is removed from the website and all data such as email logs is deleted irretrievably.

Your rights in relation to this information:
If you decide that you do not wish to have your email enquiry stored in a property owner's email logs in this website, please ensure that your enquiry to the property owner is made by telephone and do not use the email enquiry facility in this website.

Policy change:
Please note that we reserve the right to change this policy at any time in the future, with or without notice. Should we decide to change the policy, we will post notification of the changes on this page.

If you have any questions about this document or our procedures, please contact us at:

Privacy Policy Statement:
If you use this site to send an email to a property owner, you become a 'customer' of the property owner and your details are used by the property owner to respond to your request. You always have the right to correct or remove your details from a property owner's records and you can unsubscribe to emails from them at any time by contacting the property owner direct.

The Cottage Guide is not interested in the identity of visitors to our site. However, The Cottage Guide is interested in information that tells us about the use of our site, such as: how many visitors we get, which pages are visited most, and which are the busy times, and so forth.

Privacy Policy for Cottage Guide advertisers:

Collecting Information

We securely store information such as your name, address, telephone number and e-mail address.

We use this personal information to provide an advertising service to you as our customer. The information will be kept secure and will not be passed on to any third party unless for some reason there is a legal obligation to do so.

Choice / Opt-out
The Cottage Guide will never target you with advertising of other products and services, nor will we pass your details to any third party (unless for some reason there is a legal obligation to do so). Note that your contact details may be seen by anyone on your advert page and though our terms and conditions expressly forbid people to use this website to contact you for anything other than holiday enquiries, occasionally some individuals may attempt to sell you their own products or services. Our own contact with you is purely in relation to advertising in The Cottage Guide. You have the right to see any information about yourself (it's usually just your name, correspondence address, email address and phone number) and you have the right to have any information about yourself corrected or deleted. To get anything changed please contact us by email so that we can update our records accordingly.

Your Acceptance of this Policy
By advertising in The Cottage Guide, you signify your acceptance of our Privacy Policy. We reserve the right to update this policy at any time so you are encouraged to review this policy from time to time.

The Cottage Guide:
Cottageguide Ltd:
Registered in England, Company Number 3810872.
Registered office:
Elman Wall, 8th Floor, Becket House, 36-37 Old Jewry, London EC2R 8DD

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